If you are having problems downloading the NHS app, please pop into either practice and we will be able to help you.
Caritas GP Partnership Repeat Prescription System
- We never accept Repeat Prescription requests by telephone
- We cannot issue requests for repeat prescriptions on the same day you make the request.
- Please make sure we have your current mobile phone number and email address
- We recommend you download the NHS app for ordering and tracking your repeat prescriptions.
You can also:
See your Prescription on the NHS App
Download NHS App Repeat prescriptions leaflet (PDF, 870KB)
Non-urgent advice: Ordering repeat prescriptions
Routine Repeat Prescriptions – 5 working days’ notice is required to generate a prescription.
Acute Prescriptions – 7 working days’ notice is required to generate a prescription for medications that are not on the repeat prescription record.
The easiest ways to order repeat prescriptions are:
- Using your NHS account (through the NHS website or in the NHS App)
- Tick the required items on the repeat prescription order form and placing in the collection box in at the Reception Desk.
- Complete a repeat request slip available at the Reception Desk and placing in the collection box. Please hand write in capitals.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take repeat prescription requests over the phone.
Non-urgent advice: Collecting your prescription
You can usually collect your prescription from the pharmacy 5 to 7 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Non-urgent advice: Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z
If you would like to speak to someone at the GP surgery about your prescription:
Non-urgent advice: Medication Reviews
If you have a repeat prescription, we will contact you about your annual review.
Non-urgent advice: Prescription Charges
Non-urgent advice: About Pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- Coughs
- Colds
- Sore throats
- Tummy trouble
- Aches and pains
They can also advise on medicine that you can buy without a prescription.
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Find a pharmacy near you